About this role
Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. We are seeking an AI-first and process-oriented Revenue Operations Manager to join our growing team, reporting to the Head of Finance.
In this role, you will partner with another RevOps Manager and cross-functional leadership to own the entire lifecycle of revenue processes, from lead handoff to customer retention. You will act as a project manager for cross-functional revenue initiatives across Marketing, Sales, and Customer Success, identifying bottlenecks in the lead to cash process to help increase top-line ARR and reduce revenue leakage.
This is a full-time, office-based role requiring presence up to 5 days a week to foster close collaboration with cross-functional teams. You will champion an AI-first operating model across the GTM organization, ensuring strategic planning and operational execution are assisted and accelerated by AI.
Workstream is a high growth series B company backed by legendary VCs like Founders Fund, BOND, and Coatue. If you thrive in high-growth environments and are passionate about building from scratch, we'd love to connect.
Requirements
- AI-first and process-oriented mindset with a focus on operationalizing GTM strategy.
- Experience generating insights that drive decisions and designing scalable processes.
- Ability to build tools that GTM teams use daily.
- Strong project management skills for cross-functional revenue initiatives.
- Proficiency in data analytics, dashboard building, and ad-hoc analysis.
- Experience with data governance and establishing metric dictionaries.
- Ability to architect and build internal automation and tooling solutions.
- Proactive thought partnership with GTM leadership on data-driven growth strategies.
Responsibilities
- Act as a project manager for cross-functional revenue initiatives across Marketing, Sales, and Customer Success.
- Identify bottlenecks in the lead to cash process to help increase top-line ARR and reduce revenue leakage.
- Standardize workflows across GTM teams to reduce operational overhead and build consistent expectations.
- Build dashboards and ad-hoc analyses quickly and accurately, assisted by AI.
- Partner with the Data team on data governance and establish a metric dictionary to enable GTM teams to build their own accurate dashboards and analyses.
- Architect and build internal automation and tooling solutions using Claude Code to significantly reduce administrative tasks for GTM teams.
- Serve as a proactive thought partner to GTM leadership, providing timely, data-driven insights and advice to drive thoughtful growth.
- Champion an AI-first operating model across the GTM organization and assist in GTM Enablement efforts, teaching managers how to leverage AI tools.
Benefits
- Opportunity to work at a high-growth series B company backed by top VCs.
- Chance to shape and operationalize GTM strategy in a mission-driven environment.
- Work with leading brands like Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers.
- Culture of urgency, ownership, and growth mindset with accountability and flexibility.
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