Business Systems Analyst - Revenue Operations

5w1 month ago

Hover

San Francisco, US · Full-time · $140,000 – $173,000

About this role

Hover helps people design, improve, and protect the properties they love. With proprietary AI built on over a decade of real property data, homeowners, contractors, and insurance professionals rely on Hover to get fully measured, accurate, and interactive 3D models from a smartphone scan in minutes.

This role sits at the intersection of our Business Systems tech stack including Salesforce administration and AI-powered automation. You will own Salesforce end-to-end, manage users, permissions, flows, and data quality while contributing to high-impact AI initiatives like email automation and AI-powered sales call preparation.

You will partner with Sales, Marketing, and RevOps leadership to translate business requirements into technical solutions. You will identify and eliminate manual work, design human-in-the-loop systems, and maintain data pipeline health to ensure accurate and timely data across the GTM stack.

Hover is driven by curiosity, purpose, and a shared commitment to serving customers and communities. Backed by leading investors like Google Ventures and Menlo Ventures, and trusted by industry leaders including Travelers, State Farm, and Nationwide, we are redefining how people understand and interact with their spaces.

Requirements

Seasoned Salesforce administration with 3+ years managing Salesforce in a startup environment; Salesforce Administrator certification strongly preferred.
AI tooling fluency with hands-on experience using AI-powered tools in a production context.
Strong plus: experience with Gong (call intelligence, workflow automation), Claude/Anthropic (prompt design, API-based workflows), Hex (data notebooks, dashboards).
Experience owning complex orgs and building for scale and data integrity.
Ability to partner cross-functionally with Sales, Marketing, and RevOps teams to scope needs and deliver maintainable solutions.
Builder's instincts and genuine curiosity about wiring together tools like Claude, Hex, Slack, and Clay intelligently.

Responsibilities

Own Salesforce end-to-end — manage users, permissions, flows, validation rules, custom objects, and data quality.
Build and scale AI-powered RevOps workflows including email automation, AI powered sales call preparation, automated deal desk process, and closed lost insights using tools like Claude, Slack, Gong, Hex, and Clay.
Translate business requirements into technical solutions by partnering with Sales, Marketing, and RevOps leadership.
Identify and eliminate manual work by proactively spotting friction in revenue workflows and designing automation.
Design human-in-the-loop systems that balance automation with quality, escalation management, and operational trust.
Maintain data pipeline health by monitoring integrations, resolving failures, and ensuring accurate and timely data across the GTM stack.
Document as a first-class output to build institutional knowledge for scaling and onboarding new tools.
Partner with Enablement team to give them inputs for training Sales on new systems and workflows.

Benefits

High-performance, inclusive culture that inspires growth, accountability, and excellence.
Opportunity to work at the intersection of Salesforce administration and cutting-edge AI initiatives.
Be part of a team that is redefining how people understand and interact with their spaces.