Staff Product Designer - Operations Experience

4w4 weeks ago

Aurora Innovation

San Francisco, US · Full-time · $154,000 – $223,000

About this role

Aurora’s mission is to deliver the benefits of self-driving technology safely, quickly, and broadly. We are searching for a Staff Product Designer to join the Operations Experience Product Design Team, reporting to the Design Lead for Aurora Operations Experience.

This role owns the end-to-end design of the Command Center overseer experience, focusing on the high-stakes tools and workflows required to monitor and manage autonomous truck activity on the road. You will identify and solve the highest priority pain points for operations leads in their monitoring and intervention workflows.

You will create high-fidelity prototypes in Figma to model how the Aurora Driver communicates its status and intentions to the Command Center. Working closely with cross-functional partners in engineering and product, you will define, explore, and ship solutions that support efficient fleet operations.

As we scale our fleet of self-driving trucks and expand our network, this role offers a rare opportunity to establish industry-standard interaction patterns for how autonomous systems surface information to oversight teams. You will influence strategic direction by presenting design rationale to leadership and contribute back to the broader design studio culture.

Requirements

8+ years of experience in product design, with a track record of leading complex, multi-workstream projects
A portfolio of exceptional product design and craft
Experience designing operational tools, dashboards, or workflow management systems
Strong interaction design skills with a high bar for visual design
Ability to translate complex, evolving information architectures into intuitive and functional user experiences
Ability to manage multiple workstreams and drive cross-functional alignment with minimal support, identifying problems others might miss

Responsibilities

Own the end-to-end design for the Command Center overseer experience, ensuring supervisors have the clarity and tools needed to monitor real-time truck activity safely and efficiently
Identify and solve the highest priority pain points for operations leads in their monitoring and intervention workflows
Create high-fidelity prototypes in Figma to model and evaluate how the Aurora Driver communicates its status and intentions to the Command Center across digital touchpoints
Work closely with cross-functional partners in engineering and product to define, explore, and ship solutions that support the efficient operation of our fleet
Influence strategic direction by presenting design rationale to leadership and contributing new processes back to the broader design studio culture