Senior Product Manager - Prescription Operations

3w3 weeks ago

PHIL

San Francisco, US · Full-time · $150,000 – $170,000

About this role

Phil is a San Francisco-based, Series D health-tech startup building a platform that interfaces between doctors, pharmacies, and patients to streamline prescription fulfillment. We are seeking a highly experienced Senior Product Manager to take ownership of our prescription fulfillment operations.

You will be at the forefront of optimizing the prescription fulfillment process, ensuring patients receive medications efficiently while driving value for clients. You will work closely with pharmacy teams, fulfillment partners, and cross-functional teammates in Engineering and Design.

This role requires someone who can lead strategically while also being hands-on in execution, translating high-level business goals into actionable product solutions. The team at Phil is a group of like-minded individuals passionate about creating a new and innovative healthcare platform focused on patient experience and human wellbeing.

Phil’s B2B2C platform provides an end-to-end prescription management and delivery service, enabling easy and affordable access to medicine. By joining Phil, you have a ground floor opportunity with one of the fastest-growing healthtech startups, solving a problem that matters.

Requirements

5-7 years of product management experience with a strong track record in building and managing operational platforms or complex systems.
Strong track record and passion for driving operations platforms and managing complex systems.
Ability to balance high-level business strategy with detailed product execution, ensuring timely delivery and quality outcomes.
Data-driven approach, using metrics and research to inform product decisions and continuously improve outcomes.
Technical fluency, with the ability to understand engineering trade-offs and collaborate effectively with technical teams.
Relevant educational background (preferred).

Responsibilities

Define and drive the product strategy and roadmap for Phil’s prescription fulfillment processes and products, including pharmacy and partner operations.
Collaborate with internal stakeholders such as pharmacy teams, fulfillment partners, and client success teams to identify and prioritize product requirements.
Expand platform capabilities to support new types of medications and enhance Phil’s overall service offerings.
Continuously iterate on product features and processes to improve operational efficiency and meet key performance metrics.
Participate in user research and process analysis to inform product improvements and future plans.
Set, track, and deliver on metrics-based goals to ensure operational success and deliver measurable outcomes for patients and clients.