Sales Development Representative / Inbound SDR

1w1 week ago

Aircall

San Francisco, US · Full-time · $60,000 – $85,000

About this role

Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, it unifies voice and digital channels with one-click integrations to leading CRMs and over 100 business tools. AI-powered insights, agents, and automation help sales and support teams save time and deliver exceptional customer experiences.

As an Inbound Sales Development Representative, you'll join the North America Sales team to qualify potential customers and expand Aircall's customer base. This fast-paced role suits passionate, ambitious salespeople as the gateway to a sales career at Aircall. Commitment to the mission is essential, with excitement for the company's trajectory and uncapped commission potential.

At Aircall, customer obsession, continuous learning, and extraordinary outcomes drive the culture. The team values open collaboration, ownership, and smart decisions with speed in a fast-paced, team-driven environment. Curiosity, trust, and impact matter for those who thrive here.

Top performers gain further opportunities within Sales and the Revenue organization. Ideal candidates are team-players eager to grow long-term. Join a global team of 600+ across nine offices including San Francisco.

Requirements

Skilled communicator with clear, direct, consultative approach and excellent verbal and written skills
Working knowledge of CRM systems like Intercom and Salesforce with willingness to learn more
Experience in customer-facing roles such as sales, waiting tables, bartending, retail, or tech/SaaS
Team spirit mindset with desire to continuously grow and learn while supporting teammates
Ability to thrive in fast-paced startup environment remaining flexible, nimble, calm, and even-keeled
Attention to detail, organizational skills, and superior time management to prioritize tasks and deadlines
Autonomous with initiative to own success, resourceful, confident, and unafraid of challenges

Responsibilities

Serve as the first point of contact to filter and qualify top-of-funnel inbound leads over phone and chat
React quickly to sales leads via email, phone, and chat at high volume
Represent Aircall professionally and communicate product information to various buyer personas
Highlight Aircall product features and business advantages to raise curiosity and interest
Assist North America Account Executives by booking demos and meetings and documenting in Salesforce
Continuously learn, uplevel skills, and stay aware of industry trends