Staff Product Owner - Business Systems

1w1 week ago

DoorDash

San Francisco, US · Full-time · $190,000 – $260,000

About this role

DoorDash’s Business Systems Transformation and Acceleration organization enables productivity for sales and go-to-market teams through intelligent workflows, reliable data, and scalable systems. The team partners with Product, Finance, Engineering, Operations, and Analytics to build critical systems. This foundation drives the best customer offerings and revenue growth across business lines.

As a Staff Product Owner, transform systems processes driving performance for growing GTM teams. Work closely with Marketing, Sales, Services, Business Applications, Sales Strategy & Operations, Product Management, and Engineering. Build roadmaps aligning with business strategy using Salesforce, SQL, JIRA/Confluence, and GSuite.

Operate as an individual contributor in a collaborative environment across diverse teams. Initiate, scope, and support project designs focused on growth and scalability. Drive cross-functional execution matching DoorDash’s speed.

Become an expert in DoorDash processes for various segments. Deliver efficiencies through systematic solutions for Partner Integrations and B2B Marketing. Lead implementations ensuring reliable data and thoughtful solutions.

Requirements

Bachelor’s degree and 6-8+ years of relevant experience
Understanding of relational databases
Highly proficient in business process analysis and functional architecture documentation
Highly proficient in Salesforce data models and structures including Lead routing, Opportunity lifecycles, Account Management, Case Management, and external system integrations
Experience with full Business Systems ecosystem including MarTech, ERP, Telephony, channels monetization applications, and 1st party built tools (Strongly Recommended)
SQL, Excel, and integration experience (Preferred)
See systems and process as a strategic differentiator
Structured critical thinking and problem solving skills with high analytical attention to detail

Responsibilities

Become an expert in DoorDash’s processes for various segments and business units
Collaborate with business partners to understand their challenges, goals, and needs
Pair business understanding with deep systems expertise to deliver strategic technical roadmaps
Define and deliver new efficiencies and insights through systematic solutions focusing on productivity, efficiency, and scale
Optimize processes supporting DoorDash Partner Integrations or B2B Acquisition/Growth/Retention Marketing
Drive cross-functional projects to delivery, including project plan definition and management
Lead and/or partner with System Implementation partners ensuring scope, design, and user experiences
Partner with Data Quality/Operations teams to ensure reliable and well-architected data structures