Staff Product Owner - Business Systems

1w1 week ago

DoorDash

New York City, US · Full-time · $233,800 – $246,000

About this role

DoorDash’s Business Systems Transformation and Acceleration organization enables productivity of sales and go-to-market teams through intelligent workflows, reliable data, and scalable systems. We partner with Product, Finance, Engineering, Operations, and Analytics to build critical systems. This team powers revenue growth and best customer offerings.

As a Staff Product Owner, transform systems processes driving performance for growing GTM teams. Work closely with Marketing, Sales, Services, Business Applications, Sales Strategy & Operations, Product Management, and Engineering. Build roadmaps aligned with business goals using Salesforce, SQL, JIRA/Confluence, and GSuite.

Collaborate with diverse business partners to grasp challenges, goals, and needs. Drive cross-functional projects from initiation to delivery, managing plans and partnering with implementation teams. Ensure scope, design, user experiences, and reliable data structures meet roadmaps and timelines.

Become an expert in DoorDash’s processes across segments and units. Pair business insight with systems expertise for strategic roadmaps and efficiencies. Optimize lines like DoorDash Partner Integrations and B2B Acquisition/Growth/Retention Marketing for scale and productivity.

Requirements

Bachelor’s degree and 6-8+ years of relevant experience
Understanding of relational databases
Highly proficient in business process analysis and functional architecture documentation
Highly proficient in Salesforce data models and structures including Lead routing, Opportunity lifecycles, Account Management, Case Management, and external system integrations
Experience with full Business Systems ecosystem including MarTech, ERP, Telephony, channels monetization applications, and 1st party built tools
SQL, Excel, and integration experience
Structured critical thinking and problem-solving skills
Highly analytical with strong attention to detail

Responsibilities

Collaborate with business partners to understand challenges, goals, and needs
Develop strategic technical roadmaps pairing business understanding with systems expertise
Define and deliver efficiencies and insights through systematic solutions focused on productivity, efficiency, and scale
Optimize processes supporting DoorDash Partner Integrations or B2B Acquisition/Growth/Retention Marketing
Drive cross-functional projects to delivery, including project plan definition and management
Lead and partner with System Implementation partners ensuring scope, design, and user experiences
Partner with Data Quality/Operations teams for reliable and well-architected data structures
Document business process requirements and partner with Technical Program Managers, Salesforce Administrators, and Engineers