Director, Business Operations

Business Operations drives Rippling’s most impactful initiatives, shaping product development, go-to-market, and customer operations. This small, high-performing team thrives in ambiguity, crafting strategy, and driving operational excellence. With our compound business model, each team member gains broad executive exposure and serves as the connective tissue across functions.

Example projects include managing Tier-1 Product launches, drafting new pricing and packaging motions, restructuring GTM channels, or running our company operating system. We are seeking a BizOps Director to lead our San Francisco team while also contributing as a strong individual operator.

You should be a hands-on leader with a proven track record of scaling companies and navigating obstacles. An exceptional communicator who can build trust and influence executive stakeholders, a sharp thought partner who uses first-principles thinking to break down complex challenges, and an empathetic manager who supports the unique needs of each team member.

In this role, you will oversee part of the BizOps team, act as a trusted partner to senior executives, and manage a variety of projects directly tied to the c-suite. Business Operations has a proven track record of developing functional leaders, making this role a launchpad for advancing into senior leadership positions within the company.