Chief of Staff

1w1 week ago

Pallet

San Francisco, US · Full-time · $165,000 – $200,000

About this role

Pallet is building AI Agents to transform logistics—a $12 trillion global industry. We've raised $50M from General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures, achieving 700% revenue growth in under two years. Our mission increases supply chain efficiency by automating manual workflows like scheduling and load management.

As Chief of Staff to the Go-To-Market leadership team, you'll partner strategically with the CEO and GTM leaders to scale commercial impact. You'll enable high-velocity decision-making, drive executive-level business development, and ensure clarity across cross-functional initiatives. This high-visibility role offers real ownership.

Work directly with CEO Sushanth Raman and leaders from Google, DoorDash, and YC to shape logistics tech. Join key customer, partner, and leadership meetings to capture decisions and drive accountability. Coordinate with product, engineering, finance, and operations teams.

Help transform a massive industry toward a $10B+ business in a well-funded startup targeting IPO. Own GTM initiatives in sales, marketing, partnerships, and customer success. Gain a clear path into GTM leadership while pressure-testing plans with data.

Requirements

2–5 years of experience in investment banking, management consulting, corporate strategy, GTM ops, or MBA programs
Demonstrated ability to work with senior leaders and operate with executive presence
Strong written and verbal communicator comfortable owning executive-facing deliverables
Highly organized, analytical, and comfortable operating without perfect information
Experience translating strategy into operating plans and timelines
Ability to pressure-test assumptions and support decisions with data analysis
Proficiency in managing cross-functional initiatives across sales, marketing, and partnerships

Responsibilities

Partner directly with the Head of GTM and executive team to translate high-level strategy into clear priorities, operating plans, and timelines
Own cross-functional GTM initiatives including sales, marketing, partnerships, and customer success, ensuring alignment and follow-through
Identify gaps, risks, and tradeoffs in GTM plans and proactively surface recommendations
Prepare leaders for executive, board, and customer-facing conversations by developing clear narratives, decks, and briefing materials
Join key customer, partner, and internal leadership meetings to capture decisions, clarify next steps, and drive accountability
Coordinate across product, engineering, finance, and operations to reflect GTM needs in roadmaps and resourcing
Track commitments made by GTM leadership and ensure decisions turn into action
Draft and refine presentations, memos, and proposals for board updates, executive reviews, strategic partnerships, and large customer deals