Director, Enterprise Sales - Retail

1w1 week ago

ServiceNow

San Francisco, US · Full-time · $151,150 – $249,400

About this role

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes. Join us to make the world work better for everyone.

In this role, build a team of direct Sales Executives to drive rapid new business sales growth in the region. Develop and drive sales strategy in conjunction with Sales Operations, including competitive landscape analysis. Actively engage in territory planning, relationship development, and opportunity pursuit.

Recruit, coach, and mentor team members to drive excellence while managing accurate forecasts and pipelines. Engage in C-level meetings to understand customer business requirements and build relationships with Solution Consulting, Professional Services, Marketing, partners, and executives. Retain and grow the existing customer base through regular engagement.

Achieve annual sales goals quarterly and annually in a rapidly changing environment. Demonstrate strategic thinking, financial acumen, and ability to integrate AI into sales processes. Champion top performers and develop territories through partner ecosystems.

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level
Strong success in recruiting, coaching and managing an exceptional sales team
Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals
Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspection
Experienced in driving sales process and effective working relationships with Sales Operations
Ability to understand the 'bigger picture' and business drivers around IT
Ability to build long term strategic and senior level relationships

Responsibilities

Build a team of direct Sales Executives to drive rapid new business sales growth in the region
Build and drive sales strategy for the region in conjunction with Sales Operations
Actively engage in territory planning, relationship development and opportunity development
Recruit, coach and mentor team members to drive excellence
Develop territories and quota for the sales team and communicate performance expectations
Manage and report accurate forecast and pipeline to the business
Achieve annual sales goals on a quarterly and annual basis
Engage and align effectively in C-level meetings to understand customer business requirements