Lead Product Designer - Remote

4w4 weeks ago

Atlassian

San Francisco, US · Full-time · $180,000 – $230,000

About this role

Loom Design is seeking an experienced and passionate Lead Product Designer to help create the most human way to communicate at work with teammates of all types, including agents and humans. Loom defined async video, but AI is reshaping information flow, moving beyond text boxes and chat windows to high-bandwidth, multimodal communication that compresses rich context into minutes.

In this role, you will work across the product spectrum, guiding the team through AI's evolving landscape while keeping Loom a beloved tool to reduce meeting time. You will help define cross-product experiences with Jira and Confluence, making Loom essential to millions of users worldwide.

You will report to the Design Manager of Core Product at Loom and collaborate closely with Product, Engineering, and User Research partners. The team tackles problems without existing patterns—how humans instruct AI via voice and screen, how agents respond visually, and how async video becomes consumable in seconds rather than minutes.

This is a remote role, and you must be located between PST and EST. Loom designers contribute code, build technical prototypes, and use AI tools to shorten the gap between intent and implementation, fostering a culture of experimentation and craft.

Requirements

You believe deeply in the power of video and its ability to transform communication at work.
You are steeped in using AI as a tool to amplify your own craft instinct and taste.
You have a minimum of 8-10+ years of experience in Product Design.
You have led product design for complex, user-facing products, ideally in video, AI, or productivity tools.
You know how to navigate ambiguity and bring clarity to teams.
You set and uphold a high bar for design craft and user experience.
You are eager to ship and can contribute code, build technical prototypes, and use AI tools to shorten the gap between intent and implementation.

Responsibilities

Elevate design craft by setting a high bar for interaction, visual, and motion design, and championing design principles across product surfaces.
Guide users of the Teamwork Collection (Jira, Confluence, and Loom) to mastery of async video through well-designed onboarding flows.
Prototype and ship innovation by partnering with Product and Design partners to rapidly explore, validate, and graduate breakthrough ideas leveraging AI for video creation.
Lead with user and business impact by using research and data to identify friction points, reduce barriers to recording, and increase shareability and engagement.
Mentor and inspire the design team, fostering a culture of experimentation and scaling learnings across teams.
Collaborate cross-functionally with PM, Engineering, and UXR to deliver delightful, high-impact features.
Champion AI-first thinking to help Loom stay ahead by integrating emerging AI technologies and building conviction for new approaches.

Benefits

Choose where you work – whether in an office, from home, or a combination of the two.
More control over supporting your family, personal goals, and other priorities.
Hireable in any country where Atlassian has a legal entity.
Remote role with flexibility between PST and EST time zones.