Biz Ops Manager - Growth Analytics

1w1 week ago

Handshake

San Francisco, US · Full-time · $120,000 – $140,000

About this role

Handshake believes talent is equally distributed but opportunity is not. We are transitioning from a transactional job board for internships and first jobs to a talent-focused social network. This Manager, Growth Analytics role joins the Business Operations team to power growth across students, employers, and universities.

The role builds the analytics backbone powering BizOps insights and recommendations. Focus starts with understanding revenue impact of Employer product investments, key engagements, and monetization levers like pricing. Translate student and employer engagement, product actions, and revenue to financial impact.

Biz Ops sits within Finance to provide cross-functional context for resource allocation between sales and product-led growth. Develop a clear-eyed view of business health. The small but mighty team fosters analytical skills and strategic influence.

Join to flex technical chops in ambiguous environments and drive data-informed decisions. Build a big business with meaningful impact on Gen Z workforce entry and employer branding. Evolve with marketplace strategy in this critical phase.

Requirements

SQL fluency and data acumen in big data environments with ability to spot nuances and reconcile data accuracy
Experience creating dashboards and visualizations in Looker, Tableau; Salesforce, R, Python a plus
Proven experience using data to support product and business investment decisions with business leaders and product teams
Translate data into key insights for leadership through presentations or memos
Break down ambiguous business problems logically and drive projects to completion with minimal guidance
Self-driven with ability to build collaborative stakeholder relationships and prioritize impactful work
Familiarity with SaaS/marketplace businesses and growth strategies

Responsibilities

Build the analytics backbone that powers BizOps insights and recommendations
Understand revenue impact of Employer product investments
Analyze key types of engagements and monetization levers such as pricing
Translate student and employer engagement, product actions, and revenue levers to short and long-term financial impact
Provide cross-functional context and structure for resource allocation between sales and product-led growth opportunities
Create dashboards and visualizations to support business health views
Mine data to inform product and business investment decisions