Revenue Operations Manager

1w1 week ago

Pump

San Francisco, US · Full-time · $100,000 – $150,000

About this role

Pump is an AI-driven cloud cost optimization platform that helps companies reduce spend and maximize performance across AWS, GCP, and Azure. Backed by top-tier investors, we're rapidly scaling our team to meet growing customer demand. This Revenue Operations Manager role owns the end-to-end revenue engine, aligning sales, marketing, and customer success with data, tools, and insights.

You will design, optimize, and manage go-to-market systems and processes as a hands-on operator. Key focus includes owning HubSpot CRM, building reporting dashboards for pipeline and revenue tracking, and streamlining lead routing and pipeline hygiene. Drive data accuracy through tech stack integrations and process improvements.

Partner with leadership to define KPIs and deliver insights informing GTM strategy. Collaborate cross-functionally with Sales, Marketing, Finance, and Product teams to align on revenue goals. Ensure operational excellence in sales process design, forecasting, compensation planning, and performance management.

Join a high-growth SaaS environment with deep HubSpot expertise required. Turn complex data into actionable strategies supporting scalable growth. Contribute to a venture-backed startup optimizing cloud costs for customers worldwide.

Requirements

5–10 years of experience in Revenue Operations, Sales Operations, or Business Operations at a SaaS or tech company
Expert-level HubSpot knowledge (workflow automation, reporting, integrations, pipeline management)
Strong analytical skills with the ability to turn data into actionable insights
Proven experience supporting sales and GTM leaders with strategy, forecasting, and process optimization
Familiarity with SaaS metrics (ARR, ACV, CAC, LTV, churn, expansion)
Excellent communication and stakeholder management skills
Experience with a PLG company with self sign up flow

Responsibilities

Own and optimize HubSpot CRM across sales, marketing, and customer success teams
Build and maintain reporting dashboards to track pipeline, revenue performance, and forecasting accuracy
Partner with leadership to define KPIs and deliver insights that inform GTM strategy
Streamline lead routing, territory assignments, and pipeline hygiene
Manage tech stack integrations (HubSpot + supporting tools) to ensure data accuracy and efficiency
Drive operational excellence in sales process design, forecasting, compensation planning, and performance management
Collaborate cross-functionally with Sales, Marketing, Finance, and Product to align on revenue goals
Identify and implement process improvements that enhance scalability and reduce friction in the GTM engine

Benefits

Comprehensive healthcare and dental coverage for you
401(k) plan
Generous PTO: 13 accrued days, plus company shutdown December 24—January 1st
Free lunch & dinner at the office
Annual company-paid retreats
Developmental bonuses: support for professional development opportunities tied to cloud and related fields