Software Engineering Manager - Memberships

1w1 week ago

Crunchyroll Inc.

San Francisco, US · Full-time · $204,800 – $250,000

About this role

Founded by fans, Crunchyroll delivers the art and culture of anime to over 100 million fans across 200+ countries and territories. The Service Monetization team builds and maintains systems managing subscriptions, generating bills, and collecting payments worldwide. As Software Engineering Manager, Memberships, lead efforts powering revenue through secure, scalable services.

A day in the life involves leading and mentoring engineers to adopt best practices and scalability while fostering collaboration. Run scrum ceremonies like grooming, sprint planning, stand-ups, and retrospectives. Work with product and leadership to define the development roadmap aligning with business objectives.

Collaborate with stakeholders and cross-functional teams to gather requirements and deliver high-quality solutions. The team is diverse, representing varied anime enthusiasm and outside interests, while prioritizing inclusivity. Operate in a hybrid schedule, in-office three days a week: Tuesday, Wednesday, Thursday in San Francisco.

Monitor performance, conduct one-on-ones for career development, and participate in hiring top talent. Stay abreast of industry standards for subscriptions and payments. Join an integral part of the Crunchyroll family to shape the future of anime.

Requirements

Bachelor's degree in Computer Science, Engineering, or a related field
6+ years of engineering in building cloud-native applications, with a strong focus on backend development and microservices architecture
3+ years of experience in managing and leading engineering teams
Proficiency in programming languages such as Typescript, Go, Java, Python, and experience with modern frameworks and technologies
Strong understanding of cloud platforms
Experience building features for subscription management, customer incentives, and integration with payment providers
Knowledge of fraud detection and compliance in payments processing systems

Responsibilities

Lead and mentor a team of engineers to ensure adoption of best practices, architectural standards, and scalability fostering a collaborative work environment
Run the day-to-day operations of the engineering team, including managing scrum ceremonies such as grooming, sprint planning, daily stand-ups, and retrospectives
Work with product and leadership to define and execute the development roadmap aligning with business objectives and customer needs
Work closely with stakeholders and cross-functional teams to understand requirements, gather feedback, and communicate project progress
Manage project timelines, resource allocation, and budgeting to ensure timely delivery of projects
Conduct regular one-to-one meetings with team members to provide feedback and support career development
Monitor team performance and productivity, identifying areas for improvement
Collaborate with DevOps team and other engineering managers to streamline deployments and monitoring of cloud-native applications